Q: Why do I have to transfer my website? What does web site migration consist of?
A: The website migration service available at Web and Host Service is completely free of cost and involves transferring all your web files, databases and e–mails from your current hosting provider to your brand–new hosting account with us. We will also update all the settings needed for your websites to be fully functional on our advanced cloud hosting platform.Our technicians are fully capable of moving just about any web site. With years of practical experience in the industry, they’re well–versed in the inner workings of our cloud hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom web application with a lot of custom libraries is as elementary as moving a plain WordPress weblog.
Q: Website migration seems like a lot of work. Just how long can it take?
A: We strive to carry out all web site migrations as quickly as possible. Still, we don’t have a fixed time frame for web site migrations. There are certain aspects that you have to consider – the actual size of your site and the workload of our web site migration team, etc. We constantly try to perform each migration within 48 hours. With smaller–sized web sites, our staff typically manages to finish in less than 24 hours.
Q: My privacy is crucial to me. What information do you need?
A: We will require the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: Will my site be unavailable during the transfer?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your former hosting provider. When the transfer is done, we’ll ensure that everything is working correctly and that the integrity of your data is not jeopardized before informing you that the transfer is complete. After that, we’ll tell you how to move the domain name to your web hosting account with us and how to change the DNS records.
Q: Will my current hosting provider have to do anything?
A: No. We will never get in touch with your hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Which web hosting platforms do you support?
A: Yup. We support all common Linux–driven hosting platforms. We do not support Windows–powered web hosting platforms, since we do not offer Windows web hosting services ourselves.We also don’t support proprietary website creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.