A 99.9% Server Uptime
The main benefit of constructing your own shared hosting system is that you don’t have to be worried about compatibility issues – you set up a given set of software apps in such a manner so as to be compatible with a given set of hardware parts. The final outcome is something much more solid and reliable, as there are fewer possible risks of failure. We’ve set up our cloud hosting system using tried and trusted hardware elements together with a heavily modified version of SELinux so as to create a completely secure home for your own web sites.
That’s why, with each of our Linux shared hosting plans plans we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s important to also build your own network infrastructure. This is why we built a custom internal network in each one of our data centers. Based on first–rate Juniper switches and routers, our internal network allows for incredibly fast data transmission speeds and is fully redundant.
Hence, you can enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, no matter which web hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Like with every other service, if it’s your money on the line, you can’t feel really secure. That is the reason why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel pleased with our service or in case you wish to get an even more powerful web hosting solution, such as a Linux VPS servers or even a dedicated web hosting plans – you will receive your money back in full, without hidden fees or repayment taxes.
24/7 Technical Support
If you have ever been forced to wait for hours to receive a response, you probably know how exasperating this can be, even more so when your site is at stake. That is why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be here for you and they will get back to you in under 1 hour. And the best part is that their average ticket response time is below twenty minutes!