Assistance Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Resolution Guarantee

  • Our team of technicians will do their best to respond to your advice enquiries in approximately 1 hour. If, however, the problem you have stumbled upon requires the help of our Administrators’ =Team,= we are going to address the ticket to the technician in charge and will post a note to tell you.

  • Top quality support service
  • Top–quality Client Help And Support Service

  • We are online for you 24x7 to deliver information and tech support as well as to aid you with any issue that you could have while handling your virtual server. We are able to support you with all installed in advance packages, plus your OS, server admin panel (with regards to the VPS type) and the Online Control Panel designed completely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • In the Online Control Panel that will come at zero cost in your virtual server, you will find an instructional Help zone, incorporating all you need to be aware of when maintaining your internet sites and apps. We have incorporated a wide range of how to content articles and video training that display the basic site management tasks in an easy to comprehend manner.