Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all our Linux shared hosting plans packages, which means every single advice question you post is going to be answered to in only 1 hour max. Our support team members have been qualified to immediately sort out any case and to give you prompt guidance on any situation that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time necessary. Our crew of employees is going to be on the web for you 24x7x365 to reply to all your enquiries and to resolve any situation you will have. You can easily submit a help and support ticket from the Web and Host Service Online Control Panel or send us an email any time. Moreover, on working days, you can easily give us a call or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while operating within the Control Panel, you could always simply click the Help key and track down your query in the listing of articles that will show up. We have also turned almost all posts into video lessons. The collection of instructional videos will load if you click on the Videos key available on the top right.