A User–Friendly Help Section
The Help Center built into Web and Host Service’s Online Control Panel features a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you may possibly encounter, they are contributed by our support team of trained technicians.
If you wish to see how an action is accomplished or how an issue is sorted out, instead of just reading about it, have a look at our selection of step–by–step video tutorials. They cover many different issues and will help you quickly understand how to work with the Online Control Panel.
A 60–Minute Ticket Response Time Guarantee
Our semi–dedicated servers are backed up by a 24/7/365 help desk support service and feature a 60–minute ticket response guarantee. Our qualified tech support engineers will be online for you around the clock and will sort out any issue that you may possibly have within maximum 1 hour after the ticket submission. In the majority of instances, a response will be provided to you in less than 20 minutes.