If you have never opened a web hosting account or you’ve switched companies and the new one uses an account management interface that you have not seen so far, you may get baffled about how to perform a specific operation in your account or on your personal computer. That is why, a lot of web hosting providers have prepared a knowledge base, which lists the most popular inquiries and challenges pertaining to their platform, instead of adding only generic facts. Such a knowledge base will allow you to find the required information swiftly and easily, so you will not need to waste both time and efforts on issues that might require something as elementary as clicking on a button or ticking a check box. In this way, not only can you get things done, but you can also discover a ton of new and helpful things, both about the way you can administer your account and about the way the hosting service works as a whole.
Extensive Online Documentation in Shared Hosting
Our shared hosting packages come with a comprehensive knowledge base where you can find info on all the challenges that you may possibly chance upon and their resolutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are correct, but nonetheless you’re unable to send email messages, for instance. We have tried our best to be as thorough as possible and to encompass all possible options so as to save you time and efforts and to give you different solutions for every single problem. The knowledge base comprises informative articles too – both general ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whereas if you would like to see the whole article list, you should go to the Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated plans include elaborate online help documentation where you will see info on all the functions that our custom-created Hepsia Control Panel comes with, plus solutions to different questions and predicaments that you might experience. All setup guides include step-by-step explanations, which is the reason why you will not have to worry about skipping something in case you’re planning to export a MySQL database, for example. The troubleshooting articles encompass a number of tenable causes of specific problems and the solution for each and every one of them, so in case you’re unable to send email messages although you have the right outgoing mail server settings, for example, you can quickly discover what the reason might be and repair the issue with a few mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you will be able to find related articles in each and every section. If you desire to look through all help articles, you can use the Help menu, which is located in the upper right-hand corner of the window.